FAQ 1

Are you manufacturer or trading company?

We are manufacturer of laminated glass, tempered glass and insulated glass.

What standards do your glass products meet?

Our glass products meet Australia Standard AS/NZS 2208, America Standard ANSI Z97.1 and Europe Standard EN14449, EN12150, EN14179.

What is the minimum order quantity?

The minimum order quantity is 50 SQM.

Can I get samples?

Samples could be sent to you in 7 days at no cost.

What is the max size of tempered glass you could do?

The max size of tempered glass is 3300x13000mm.

What type of glass edge you could do?

Seamed edge, flat grinding edge, flat polished edge, pencil grinding edge, pencil polished edge

Could you do countersunk holes?

Yes.

What materials do you use?

All float glass we use are from big factory. The PVB we use are Decent PVB, SGP, Saflex, etc.

What is the packing method?

Interlayer between each panel: powder, paper, plastic film, small square cork.

Case: standard plywood cases, full closed plywood cases, carton, steel rack.

Do you accept mixed container loading?

Yes. Products of different sizes and specifications could be mixed in one container.

What is the lead time?

Usually the lead time of 20 container is 15-20 days.

What is the payment terms?

T/T.

Could you deliver goods to our address?

Usually we could deliver goods to your address for 20 full container loading. Regarding less than full container loading, you should pick up goods from destination port by yourself.

Where have you ever exported to?

North America, Central and South America; Australia, Asia, Africa, Europe.

What is the warranty of quality?

We can provide warranty of quality within 10 years for insulated, tempered and laminated glass, 5 years warranty of appearance for laminated glass since the shipment date of the product.

FAQ 2